Major Mom is building a national company for men and women who are passionate about bringing order and beauty to homes and home offices. We hire part-time and full-time employees. All candidates are required to attend the Major Mom Academy. We will select a maximum of four students per academy. Our next training academy is September 23, 2013 - October 4, 2013.
We are raising up an army of residential professional organizers we affectionately call "Liberators". In order to recruit and train the best of the best, we have designed the following 7-Step Interview Process.
Step 1. Please be certain to review the Major Mom website prior to submitting your resume. It is important to us that you understand and respect the Major Mom vision, mission, way, and values as stated below.
Step 2. Submit your Cover Letter, Resume and References to Careers@MajorMom.biz between April 1, 2013 and September 14, 2013.
Step 3. Phone Interview with the Director of Human Resources (30 minutes) On-going through September 14, 2013.
Step 4. In-Home Evaluation with the Director of Training. We want to make sure you "Walk the Talk of a Professional Organizer" (1 hour) On-going through September 14, 2013.
Step 5. Interview with Major Mom Executive Team (45 minutes) are on-going through September 17, 2013. If the Executive Team selects you as a candidate for the Major Mom Academy, a background check and a personality test will be conducted.
Step 6. New Hire Orientation is on Thursday, September 19, 2013 9am - Noon.
Step 7. All new employees must attend the twelve day Major Mom Training Academy. September 23 - October 4, 2013 9a - 3p. Major Mom Academy cost is $1288. See below what your tuition covers.
If you have questions about beginning a career with Major Mom®, please e-mail us Careers@MajorMom.biz or call 303.991.5478.
|What Do You Get For $1288|
|• ||6 days Classroom Training with Certified Professional Organizers|
|• ||6 days Hands-On Training in a client's home|
|• ||6 months of Mentoring|
|• ||500 Business Cards|
|• ||2 Logo White Shirts (Part of your Uniform)|
|• ||Name Tag To Use When Networking|
|• ||Forms Starter Kit - Expand a File with your client forms|
|• ||Organizing Toolkit|
|• ||Training Manual developed by 3 CPOs|
|• ||Employee Handbook|
|• ||Safety Manual|
|• ||Credits towards your national certification - CPO (Certified Professional Organizer)|
|• ||Team Lunch Provided on Last Day|
|• ||Training Expenses and Supplies Deductible (Consult Your Accountant)|
Benefits of Joining Major Mom Team
|We have created systems and procedures that allows you to enjoy being a professional organizer and minimizes the administrative and business aspects that can rob you of your passion and purpose. Hundreds of hours and thousands of dollars have been spent to create Major Mom and her Brand. We have created the following list to help you realize the benefits of joining our team versus becoming a solo practitioner.|
|• ||Established Brand Recognition|
|• ||PR Staff|
|• ||Marketing Materials|
|• ||Covered Under Corporate Liability Insurance, Dishonesty Bond and Errors and Omission Insurance|
|• ||Paid Via W-2 Reduces Recordkeeping Burdens and Simplifies Year End Tax Prep|
|• ||Workman's Compensation|
|• ||Website |
|• ||18 Client Forms and Evaluations|
|• ||Uniforms That are Fun and Functional|
|• ||Team Jobs and Solo Jobs Depending on Your Preference|
|• ||Structured and Fun Environment|
|• ||Employee Owned Company|
|• ||Minimal Financial Investment|
|• ||Proven Organizing Systems|
|• ||Monthly Training: Safety, Client Care, Sales and Marketing|
Professional Organizer Job Description
|Job Title: Professional Organizer|
Employee Compensation: Commissioned
Hours: Part-time and Full-Time
Evaluate client's current organizing challenge and develop a plan that honors the clients' vision, budget and personality. Be able to organize any room or space in a residential home, including home offices. Treat each Major Mom client as an individual with unique needs, values and goals. You will be a commissioned employee that will independently secure clients by performing various marketing functions, such as, networking, sending the Major Mom newsletter to your database, teaching classes, and speaking engagements. These marketing functions will help you generate qualified leads and then you will perform traditional sales functions, such as, closing a client and getting the organizing job.
RESPONSIBILITIES AND DUTIES:
• Organize various rooms and spaces in residential homes and home offices
• Travel to client's home to do on-site organizing
• Shop for clients
• Network to find clients
• Generate leads and close clients during the sales process
• Teach classes, workshops, and in-home parties
• Maintain client file system in your home office
• Coordinate appointments and control your own schedule
• Attend training meetings
• Maintain personal supplies and equipment required in your organizing toolkits
• Have access to internet, computer printer and scan/fax machine in order to properly grow your client base and maintain communications with the Major Mom team and executives
• Must have a cell phone with voicemail so clients and Major Mom can reach you in a timely manner
• Be in proper uniform while organizing or representing Major Mom: Camo pants/White T-shirt with Major Mom logo
• Respond to inquires within 24 hours
• Follow the Major Mom organizing system and processes
• All other duties as assigned
• Strong interpersonal skills
• Ability to stay focused
• Ability to coach, teach and guide a client
• Space Planning
• Open-minded and non-judgmental
• Good phone etiquette
• Ability to follow directions and meet deadlines
• Work well with different types of personalities
• Sales and networking skills
• Ability to adapt and overcome (Be flexible)
• Good follower in team environments
• Great time management skills
EXPERIENCE DESIRED: Customer Service, Sales and Networking
TECHNOLOGY REQUIREMENTS: Digital Camera, Access to Internet, Email, Printer, Scanner or Fax Machine,Cell phone with Voicemail, Label Maker
EDUCATION: Bachelors Degree Desired
PHYSICAL DEMANDS: Ability to lift 50 lbs, climb stairs, use a step stool or small ladder. Organizing requires mental and physical stamina. Working in many different households requires the ability to tolerate typical household odors from pets, smoke or fragrances.
WORK ENVIRONMENT: Many organizing jobs will be performed in a professional and fun team environment. You will also work independently and organize one on one with the client and their family.
Code of Conduct
|Major Mom requires all Liberators to conduct their daily tasks with high ethical standards and with full compliance of the law, company policies and company procedures. |
• I will honor this commitment and take personal ownership in creating and maintaining an environment of the highest standards of business integrity.
• I will deal fairly in all transactions and interactions with clients, suppliers, communities, and fellow partners.
• I will treat all clients, suppliers, partners and people in our communities with dignity and respect.
• I will not engage in conduct or activity which would call into question the company's honesty, impartiality, reputation, or otherwise cause embarrassment to the company.
• I will protect confidential client information: credit card numbers, addresses, proprietary information, family information, financial information, etc…
• I will not engage in any activity that might create a real or perceived conflict of interest for me or the company.
• I will protect all company, client, and supplier assets and use them only for appropriate business-related activities.
• I will promptly report any illegal or unethical conduct by any partner, supplier or client to management.
• I will be on time. I will be positive and solution oriented at all times. I am impeccable with having opening and closing parts to each session.
• I will always use the Major Mom Method™ when working with clients.
• I will be fully present with clients and teammates. I will not discuss personal issues or take personal calls during my sessions with clients. I will keep the client focused and result-oriented.
Major Mom Vision, Mission, Way & Values
Be the most recognized and respected organizing firm nationally and internationally by creating rewarding careers and beautiful yet functional home and office environments for families.
Restore order and serenity to our client's home and office so that they will experience the joy of living and working in organized and beautifully arranged environments.
Each client is treated as an individual with unique needs, values and goals. Our solutions are customized, achievable and sustainable.
Order: We live an orderly life, resulting in comfort, joy, peace and harmony.
Spirituality: We serve God, families and others. We believe that less is more and that living orderly frees you to connect to your higher purpose.
Family: We believe in a strong family foundation and focus on loving and appreciating our families.
Integrity: There is no other way to be than trustworthy with high integrity and ethics. Our strong Christian values help us make decisions that are pleasing to God and others.
Community: 10% of our profits will be donated to non-profits that help orphans and neglected/abused children.
Service: We live to serve families by freeing them from the bondage of their stuff. Each client will be treated as an individual with unique needs, values and goals and they are given impeccable service every time.
Results: We are focused on results for our clients and our company. Our clients will experience the results we promise them. Our company will produce the business results we have set forth to accomplish.
Major Mom® Logo
Green: Symbolizes the growth and renewal our clients feel when their homes are redesigned, organized and systemized.
Gold: Symbolizes the guiding light and ray of sunshine our troops bring to each client.
Purple: Symbolizes our innate royalty and the importance of honoring our passions. We treat each client like royalty.
White: Our white shirts symbolize purity, cleanliness and peace.
Red Tagline: Symbolizes the blood of our soldiers and Jesus Christ who fought and died for our freedom. We help our clients fight for freedom from clutter and chaos so they can enjoy an orderly and peaceful household.
Major-Font: Symbolizes the strength and skills of our organizing troops.
Mom-Font: Symbolizes the nuturing and teaching skills of a Godly Mom.
There are seven stars because seven is the sign of completion. They are seven days in a week because it took God seven days to create the world. The stars themselves represent our guiding force, our light and hope like the Star of Bethlehem.
Symbolizes a strong, confident, capable professional organizer that is ready to help her clients. She is facing east. East represents a new day, a new beginning and possibilities.
TESTIMONIALS FROM ACADEMY GRADS
"Organizing has always been a part of my life, even if only subconsciously. I have helped friends and family with their homes, and planned numerous large events within my community. After having 3 daughters, all involved socially, in sports and Girl Scouts, I realized that organization was an absolute must. By the Grace of God I found Major Mom, or it found me, and my life has been changed forever. I get to help people everyday, liberating and releasing them from their pain, AND I get paid for it. The complete elation on a client's face after we have organized any room in their home is beyond words and an affirmation of my soul. Not only am I helping people, and making money, but I also get to scratch my "Organizing Itch". If this sounds anything like you, come join the ranks and become a Major Mom Liberator, but beware, your life will forever be changed too!"
"The Major Mom academy was a great experience. I was very nervous going in and a little concerned I'd be out of place, but I felt welcomed and comfortable right away. I learned so much about organizing and had a ton of fun doing it! I won't regret the time and energy I spent on the Major Mom academy and would recommend it to anyone who is interested in the organizing industry."
"The Major Mom Academy was like no other job training I have received. It was a very intense, information packed week, after which I felt very prepared to begin my career as a Major Mom Liberator. Looking back I realize now how fortunate I was to have received the training I did from all the great instructors at Major Mom. They are the best!
"The Major Mom Academy was definately worth the price. To have a week devoted to learning from 2 of the 7 CPO's in the state not only prepared me for the first organizing job I received, but it also confirmed to me that this was the career I wanted. Strangers, neighbors, and family all commented to me that I was glowing the week of the Academy. I grew personally and felt excited to join a team of people who shared the same passions with me."
"The Major Mom Academy was to the T organized. Each day was planned out with care; the information given was relevant to the Professional Organizer profession. Mandy and Angela have an amazing energy, both very energetic, entertaining and thought provoking. Mandy and Angela are genuine, caring, and authentic. They want nothing more than to create a company that empowers their liberators to become successful. And to create successful liberators to help the clients. They are amazing instructors, keep the class on their feet, facilitated growth in each one of us, allowed us into their personal lives, and shared amazing, and embarrassing stories, letting us know they were human too."
"Major Mom Academy is by far the best, most thorough and interesting job training I've ever participated in. Every day is packed with vital training information that not only leaves you feeling well-prepared but also inspires new goals and self-growth within. Each training day was a thought-provoking experience! Major Mom Academy arms its Apprentice Liberators with resources, newfound knowledge, a rock solid support system, and the ability to take that step beyond simply having the "organizing gene" to being able to use that gift professionally to change others' lives."
|"The Major Mom Academy is very carefully planned and gave me all the tools, physically and mentally to become a successful Liberator. The training helped me to understand myself and others better than I did before. This was the most inspiring training I have ever attended. Thank you."|
"Being new to the industry, I felt drawn to Major Mom because they combine classroom training with a hands-on day that really establishes the Major Mom Method as your organizing process. I have always taken an intuitive approach to organizing, so the addition of an organized approach to organizing was great!"
"I wanted to let you know that my training through the Major Mom Academy was the best and most thorough job training I have ever received. I was hesitant to accept a job where I had to pay to be trained, but by day two I knew it was well worth the money. I know that your experience on the job prepared me far better to organize and energize clients than I could have ever learned on my own. Everyday, I am changing peoples' lives...thank you for helping me do it in a way that is educated, uniformed and professional."
|"You are so full of positive energy and so passionate about what you do, it is highly contagious. As a trainer you have a special way of explaining all the different aspects of our job. Your care for the customer is an example for us all. I learned more during the academy than I had anticipated and because of this I am more confident and passionate about being a professional organizer and the peace we bring to our clients." |